Business-Administration People | All Faculty | Process Management

Han Ye

Assistant Professor


Educational Background

Ph.D., Statistics & Operations Research, University of North Carolina at Chapel Hill, 2014
M.S., Statistics & Operations Research, University of North Carolina at Chapel Hill, 2013
B.S., Applied Mathematics, University of Science and Technology of China, 2008

Positions Held

Research Associate, National University of Singapore Business School, 2013-2014

Recent Publications

Gans, N., Liu, N., Mandelbaum, A., Shen, H., Ye, H. 2010. Service Times in Call Centers: Agent Heterogeneity and Learning with Some Operational Consequences. In Borrowing Strength: Theory Powering Applications A Festschrift for Lawrence D. Brown, Vol. 6, 99-123. Institute of Mathematical Statistics Collections.

Teaching and Research Interests

Predictive Data Analytics, Management Decision Models

Data Analytics, Service Operations, Healthcare Analytics