Requesting assistance

You should request technology assistance by emailing helpdesk@business.illinois.edu or call us at 217-244-0812. Specific requests for AV support should be sent to avsupport@business.illinois.edu or call 217-333-6568. Your request will be entered immediately into our Service Desk workflow. Requests sent to individual Business IT staff may result in delayed response, so please use the support email for all requests.

Services we provide

Business Information Technology Services offers the following to College of Business faculty and staff.

  • Audio/Visual Instructional Services
  • Classroom Technology
  • Data Management, Security and Reporting
  • Database and Application Development
  • Desktop Support and Software Installation
  • Equipment Checkout
  • Hardware and Server Security and Maintenance
  • Research and Instructional Labs
  • Technology Consulting
  • Training
  • Web Design and Development