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"Applying the Theory of Task-Technology Fit to Mobile Technology: The Role of User Mobility"

Judith Gebauer and Ya Tang

 

First Author :

Judith Gebauer
Assistant Professor of Business Administration
University of Illinois at Urbana-Champaign, College of Business
1206 S. Sixth Street
350 Wohlers Hall, MC 706
Champaign, IL 61820
USA

217-244-0330
217-244-7969 (Fax)

gebauer@uiuc.edu

http://www.business.uiuc.edu/faculty/gebauer.html


Second Author :

Ya Tang
Doctoral Candidate of Business Administration
University of Illinois at Urbana-Champaign, College of Business
1206 S. Sixth Street
350 Wohlers Hall, MC 706
Champaign, IL 61820
USA

yatang2@uiuc.edu

 
 
Abstract :
 
In this paper, we apply the theory of task technology fit to mobile technology, focusing specifi-cally on the role of user mobility. We describe the results of an empirical study of 216 business users of mobile devices that included various smart phones, personal digital assistants (PDAs), and laptop computers. Our findings suggest that (1) the relationship between task difficulty and functional requirements of the mobile devices is stronger for highly mobile users than for less mobile users; (2) user mobility is associated with increased user-perceived importance of a number of non-functional features; and (3) for a number of functions and features, highly mobile users indicated a stronger relationship between task-technology fit, and overall evaluation of the technology. We conclude that user mobility needs to be taken into account when applying the theory of task-technology fit to mobile information systems. In addition, our study provides spe-cific insights about the information system requirements of an increasingly mobile workforce.
 
 
Keywords :
 
mobile business applications, mobile technology, mobile workforce, requirements, theory of task-technology fit, user mobility
 
 
Manuscript Received : 2007
Manuscript Published : August 27, 2007
 
 
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