Policies

Purchasing Equipment

Please contact OIM at oimhelpdesk@business.illinois.edu before purchasing any electronic equipment for use on University property or in conjunction with University systems. This will help to avoid installation issues and minimize problems and support issues related to technology. If you are considering changing the operating system of your computer, OIM requires experience with an operating system before its installation in our work environment as resources to train an individual on using a different operating system are not available. Loaner systems are available to familiarize yourself with a different OS if you are thinking about requesting a different operating system.

OS Support

Windows

OIM fully supports Windows PCs running Windows 7. We will work with users to provide support for Windows 8 at this time, if a user wishes to use this system however we cannot guarantee that it will be compatible with every needed campus resource. Older operating systems like Windows XP are no longer being support, and OIM will work with users to transition these systems to a more secure OS.

Mac

Macs are supported on a limited basis. OIM will help to support the hardware, OS availability, MS Office, MS Lync, SMB file access and OS security patching. All other software and Mac issues are supported with limited support on a per case basis. Please review our list of conflicts College of Business users have experienced before making your purchasing decision.

Security Rules

OIM is responsible for the physical network in the buildings used by the College of Business. As such any physical computer causing problems on the network may be taken off the network, powered down or physically confiscated in the event such is legally warranted. In order to use the network a computer must have its MAC address recorder, be fully patched, and have IBM's Endpoint Management software installed on it allowing the machine to be patched with the latest security patches.