College of Business: University of Illinois at Urbana-Champaign

Clinical Professor of Business Administration

Ph.D., Marketing, George Washington University, 2000
M.B.A., Harvard Graduate School of Business, 1972
B.S., Mechanical Engineering, The Ohio State University, 1969

Visiting Assistant Professor of Business Administration, University of Illinois, 2005-2009
Assistant Professor of Marketing, Long Island University, 2000-2005
Assistant Professor of Business Administration, University of Alaska, 1990-1991

Preis, M., Kellar, G., Hamister, J. Forthcoming. Modeling Satisfied and Dissatisfied Customers in a B2B Setting. Academy of Marketing Studies Journal

Preis, M., Kellar, G. 2011. Satisfaction and Repurchase Intention: B2B Buyer-Seller Relationships in Medium-Technology Industries. Academy of Information and Management Sciences Journal, 14: 11-26

Preis, M., Kellar, G., Crosby, E. 2011. Student Acceptance of Clickers in Large Introductory Business Classes. American Journal of Business Education, 4: 1-14

Principles of marketing, personal selling, sales management, marketing management, marketing strategy, and marketing research.

B2B customer satisfaction salesperson performance sales compensation, improvements to scales and data collection techniques related to customer satisfaction, and industrial marketing.